Soft skills and negotiation training in VR
Soft skills are the skills needed to create the required social interactions (presentation, client service, business communication, negotiation, mediation, argumentation, persuasion, coaching, leadership, crisis management).
In an era of increasing automation, it is the human factor – the skills and competencies of specific employees – that determines success in a competitive environment.
WEAKNESSES OF CURRENT TRAINING METHODS
With the current methods of teaching soft skills it is difficult to measure progress, the effect of training is judged by the subjective evaluation of the learner. It is not clear to the company to what extent the learning effect is used in practice and the return on investment cannot be determined. Passive transmission of information without context is learning without practice, “one size fits all” training is not very effective if only because different people act differently in a given situation.
WHY LEARN IN VIRTUAL REALITY?
Training in VR provides an authentic experience, one is 100% present and has a realistic multi-sensory perception of the situation being trained. Especially where traditional methods have been ineffective or have reached their limits, virtual training can convey an absolute learning effect. The training changes unsatisfactory habits and the acquired skills are immediately usable in practical life.
- provides the authentic experience needed to develop soft skills
- is scalable, measurable and affordable
- has absolute learning impact and immediate applicability in practice
- allows you to measure improvement in the skills being trained
- increases the competence of workers
- is a clear competitive advantage
HOW IT WORKS
Depending on the type of skill being trained, the trainer can choose the appropriate environment, the size of the audience, the emotional state of the audience, the virtual audience asks prepared specific questions in response to the client’s communication, the trainer can simulate distractions ranging from sounds to technique failure. The chosen training environment simulates the real environment perfectly. The client can use everything as it will be needed in a given situation, i.e. technical equipment, computer, powerpoint presentation, online connection.
WHAT THE CLIENT GAINS
- Confidence in the preparation and execution of the presentation
- Skills to build rapport through effective communication
- Practice of persuasion techniques and audience engagement
- Understanding how to deliver messages to different types of audiences
- Practical skills to close the deal
- Skills needed for crisis communication
Video recording of performances including technical analysis of sub-skills such as eye contact, body movement, vocal analysis in terms of volume, cadence, use of emphasis.
WHO IS IT SUITABLE FOR?
For all those who need to practice persuasion techniques, argumentation for specific situations, media appearances, want to overcome fears of a particular performance and become a charismatic speaker. For all occasions where there is a need to increase confidence in speech and where traditional training methods have reached their limits.
- Public Speaking
- Magical presentation
- Business networking
- Elevator pitch
- Stress management
- Job interview
- Interview for recruiters
- Communication with senior managers
- Telling business stories
- Media training
Technical analysis and feedback from an experienced trainer allows immediate improvement and re-training in a specific area. The experience gained through VR training is authentic and its learning impact and usability is 100%. With VR training, the risk of failure in practice is eliminated, the social skills competency of workers is increased and the return on training investment is maximized.